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Patient Experience Agency
Health reform is coming to Australian allied health and primary care practices.
To help, we've simplified the required changes into three critical areas of your practice:
- Adopting a value-based, multidisciplinary delivery model as the future model of care
- Moving beyond a patient-centred approach to partnering with your patients
- Measuring patient experience and identifying patient outcomes that matter
Our courses and an ever-growing content selection focus on helping healthcare professionals, practice managers, and owners understand these three streams and what to adjust to improve the patient experience. Small changes deliver better experiences and outcomes for patients, carers, families, healthcare professionals and the community.
We encourage healthcare professionals to start small but most of all - just get started!
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